Loan Administration Associate

Essential Functions:

• Process loan payments and payoffs, including posting and reconciling transactions.
• Maintain accurate records of loan accounts and update information as needed.
• Upload and board loans to our Core system after loan closing.
• Create and monitor insurance and real estate escrow payments.
• Communicate with borrowers regarding payment inquiries, account updates, and documentation requests.
• Monitor delinquent accounts and initiate appropriate collection activities.
• Prepare and distribute loan-related correspondence, such as loan application documents, statements, and notices.
• Assist with the preparation of loan documents and ensure compliance with regulations and internal policies.
• Collaborate with other departments, such as underwriting and customer service, to resolve borrower issues.
• Perform data entry and administrative tasks to support the loan administration team.

Qualifications:

• • High school diploma or GED, required.
  • Previous experience in Mortgage and Consumer Loan experience, preferred.
  • Prior banking experience, preferred.
  • Ability to multitask and prioritize tasks in a fast-paced environment.
  • Strong attention to detail and accuracy in handling numerical data.
  • Strong organizational and time management skills.
  • Excellent communication skills, both in writing and verbal.