Posted: Aug 14, 2026

Senior Encompass System Administrator

West Gate Bank - Lincoln, NE
Full-time
Application Deadline: Aug 31, 2026
Banking

The Encompass System Administrator is responsible for the configuration, stability, security, and optimization of the organization’s Encompass loan origination ecosystem. This role owns the platform end‑to‑end — including administration, workflow design, integrations, user support, compliance alignment, and vendor coordination — ensuring that Encompass operates as a reliable, audit‑clean, high‑availability system for all lending operations. The ideal candidate combines technical depth, operational discipline, and mortgage‑domain awareness to deliver a stable, predictable, and scalable LOS environment.

This is a full-time role based in Lincoln, Nebraska. Typical hours for this position are Monday through Friday from 8:00 am to 5:00 pm, with an opportunity for hybrid work after successful onboarding.  Approved hybrid work schedule is a minimum of three (3) days in office with the ability of working two (2) days from home.

Essential Job Functions

  • Platform Administration & Configuration

  • System Stability & Performance

  • Integration & Automation

  • Release & Change Management

  • User Support & Training

  • Compliance, Security & Data Governance

Education & Experience

  • 3–5+ years of experience administering Encompass in a mortgage lending environment.

  • Strong understanding of mortgage workflows, loan file structure, and regulatory requirements.

  • Experience with Encompass Admin Tools, Personas, Business Rules, Encompass Web, Input Form Builder, and eFolder configuration.

  • Familiarity with Encompass SDK, APIs, or ICE Developer Connect (preferred but not required).

  • Ability to troubleshoot complex issues across multiple systems and vendors.

  • Strong documentation, communication, and cross functional collaboration skills.

Knowledge, Skills & Abilities

  • Experience with Optimal Blue PPE, product eligibility, and pricing integrations.

  • Knowledge of Encompass TPO Connect or Consumer Connect.

  • SQL, PowerShell, or scripting experience for automation and reporting.

  • Experience supporting compliance, QC, and audit workflows.

  • Ability to work independently and as part of a team in a deadline-driven environment.

Success Profile - A successful Encompass System Administrator:

  • Thinks like an operator — anticipates failure modes and designs for stability.

  • Balances speed with compliance and audit cleanliness.

  • Communicates clearly with both technical and non‑technical teams.

  • Delivers predictable, repeatable, low‑drama execution.

A full description of the essential job functions can be found by visiting westgate.bank/careers.

How To Apply:

Please email your resume and cover letter to [email protected] or complete an online job application by visiting www.westgate.bank/careers.