Receptionist / Personal Banker

Receptionist / Personal Banker

Job Overview
As a Receptionist / Personal Banker, you will play a key role in providing financial services and building relationships with customers. This position requires a blend of financial expertise, customer service skills, and sales acumen to help clients achieve their financial goals.

Responsibilities

• Assist customers with various banking transactions such as deposits, withdrawals, fund transfers, certificates of deposits, and new account opening.
• Provide information on bank products and services to meet customer needs
• Handle cash transactions accurately while adhering to bank procedures
• Build and maintain strong customer relationships through effective communication
• Utilize financial software to perform account maintenance and transactions
• Answering main phone line
• Plan events for the bank
• Order Supplies for several branches
• Other duties as required

Skills

• Proficiency in basic math for accurate transaction processing
• Experience in sales or customer service roles is beneficial
• Knowledge of financial sales principles and practices
• Ability to handle cash transactions securely and efficiently
• Strong relationship management skills to foster customer loyalty
• Familiarity with financial software for account management
• Understanding of debits, credits, and banking terminology
• Prior experience in fraud prevention detection is a plus

This position offers the opportunity to work in a family friendly environment where you can grow your career in the banking industry.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Health savings account
• Life insurance
• Paid sick time
• Paid time off
• Vision insurance

Henderson State Bank is an Equal Opportunity Employer