Customer Service Associate

• Are you energized by working with co-workers and customers?
• Can you juggle multiple priorities while staying focused on providing top notch customer service?
• Do you take pride in being detail-oriented, organized, and reliable?

If you can answer “Yes” to these questions, Heartland Bank may have the perfect role for you.  Heartland Bank is a growing organization that has an opportunity for a full-time Customer Service Associate in the Aurora location.

What is the role of a Customer Service Associate?

The key objectives of this position are to provide a full range of teller services to our customers while creating and maintaining an amazing customer experience.  

What will you do as a Customer Service Associate?

The role requires the excellent execution of customer service duties, through the knowledge and support of the Bank’s day-to-day operations, knowing products and services, and being able to conduct transactions for customers.   

What is the schedule for the Customer Service Associate?

The typical schedule for a Customer Service Associate is 8:00 am to 5:00 pm, Monday through Friday.  There are occasions where the schedule would include opening and closing responsibilities.

What education/experience is preferred for a Customer Service Associate?

• High school diploma or General Education Degree (GED)
• Two or four-year college experience a plus
• One year of banking experience

If you are seeking a career with an organization that fosters personal development, growth, change, responsibility and success, please apply via the Heartland Bank careers portal.  You may also attach and submit a cover letter and resume to this online application. 

Heartland Bank is an Equal Opportunity Employer. All employment, personal and financial references will be reviewed.