Senior Mortgage Processor

Position Summary: The Mortgage Loans Senior Processor processes mortgage loans intended for sale on the secondary market.  This includes all processing steps from origination up until closing and includes a variety of loan types (Conventional, FHA, VA).

Essential Functions:

1. Process mortgage loans intended for sale on the secondary market including Conventional, FHA, VA, NIFA and other special programs as needed. This includes all processing steps from origination up until closing.
2. Review file for accuracy, analyze documentation, pre-underwrite loan file and submit to underwriting.
3. Coordinate loan process while working closely with all parties involved in transaction (originator, underwriter, closer, etc).
4. Manage a production pipeline and clearly communicate and accurately update the status of each loan.
5. Review and clear all underwriting conditions prior to closing.
6. Resolve all items identified in pre/post-closing reviews.
7. Anticipate all requirements of the loan cycle from beginning to end.
8. Ensure all transactions meet compliance bank policy, regulatory compliance, investor guidelines and customer service standards. 
9. Understand and adhere to all bank policies, laws and regulations applicable to their role. Complete compliance training; follow internal processes and controls as required.
10. Report all compliance issues, violations of law or regulations in accordance with the steps defined in bank policies.
11. Regular and reliable attendance is an essential function of this position.
12. Performs other job related duties or special projects as assigned.

Expectations Checklist: 

NOTE: All checklist items are required to be eligible for a Processing 1 position unless otherwise noted.

1. Little to no experience processing (supervisor/manager discretion)
2. Little to no experience secondary market loans (supervisor/manager discretion)
3. Effectively handle 10-25+ files in the pipeline at a time
4. Conventional purchase and refinances
5. Learning Processing Expectations 
6. Must be able to VPN
7. Demonstration of good written communication skills, procedure writing upon request will be required.
8. Exceptional level of customer service to borrowers and officers
9. Demonstrated ability to review and apply Agency and Investor guidelines.
10. Gaining knowledge and understanding of TRID, Adverse Action and Reg B

NOTE: All checklist items are required to be eligible for a Processing 2 position unless otherwise noted.

1. Minimum 1-2 year experience processing (supervisor/manager discretion)
2. Minimum 1-2 year experience secondary market loans (supervisor/manager discretion)
3. Effectively handle 25-50+ files in the pipeline at a time
4. Conventional purchases and refinances
5. Learning stages and beginning mastery of other loan types; example FHA
6. Meets everyday Processing Expectations
7. Must be able to VPN
8. Demonstration of great written communication skills, procedure writing upon request will be required.
9. Exceptional level of customer service to borrowers and officers
10. Demonstrated ability to review and apply Agency and Investor guidelines
11. Demonstrates knowledge and understanding of TRID, Adverse Action and Reg B
12. Basic understand of loan product and profitability
13. Sufficient comprehension of the entire loan lifecycle (origination – servicing) with a clear understanding of how closing support the transaction.

NOTE: All checklist items are required to be eligible for a Senior Processing position unless otherwise noted.

1. Minimum 3 year experience processing.
2. Minimum 5 year experience secondary market loans (supervisor/manager discretion).
3. Effectively handle 30-60+ files in the pipeline at a time.
4. Conventional – at least 150 purchase and 150 refinance transactions.
5. FHA – at least 25 transactions.
6. NIFA – at least 20 transactions with at least 10 being HBA’s.
7. VA and/or RD – at least 5 transactions.
8. Jumbo – at least 5 transactions.
9. Meets everyday Processing Expectations at a satisfactory level.
10. DD/Closing/Funding/Post Closing Training & Knowledge Rotation.
11. Produce 1 set of initial documents per quarter.
12. Produce 1 redisclosure per quarter.
13. Produce 1 set of closing docs per quarter.
14. Must be able to VPN and serve as a business recovery critical team member.
15. Extensive product/investor pricing knowledge.
16. Demonstration of excellent written communication skills, procedure writing upon request will be required.
17. Exceptional level of customer service to borrowers and officers.
18. Comfort level in training/assisting new or non senior processors.
19. Demonstrated ability and confidence to review and apply Agency and Investor guidelines.
20. Performance reviews will contain commentary from the underwriting department. 
21. Serves as a change agent by looking for process efficiencies, recommending changes in procedures for maximum effectiveness, skilled researcher and steps in and takes initiative.
22. Seen as a team player demonstrating resiliency, flexibility, listen and collaboration skills with a generally positive attitude.
23. Exceptionally high processing quality mirroring an entry level underwriter.
24. Seen as a critical team member and a trusted resource by Sales Officers.

Qualifications:

1. Thorough understanding of investor, agency, and compliance guidelines applicable to secondary market preferred.     
2. Highly proficient in Microsoft Word, Excel and in working with other financial software. 
3. Bachelor’s degree preferred, but not required.

Preferred Talents:

1. Time efficient in managing multiple projects and deadlines
2. Accurate and detailed
3. Effective communicator
4. Independent with team orientation
5. Customer service focused
6. Self-directed and takes initiative
7. Projects a professional image and positively promotes the bank’s products, services and policies.

Working Environment:

Indoor work – not exposed to outdoor elements or hazards. 

Some sedentary work and occasional lifting and/or carrying up to 10 pounds.

This role is eligible for hybrid work from home Wednesday opportunity under the work from home guidelines upon completion of onboarding.

PLEASE VIEW THE APPLICANT TERMS & CONDITIONS BEFORE PROCEEDING WITH YOUR APPLICATION.