Mortgage Loan Administrator

PURPOSE OF POSITION:

The position of the Mortgage Loan Administrator provides support to the mortgage loan officers by preparing loan documents and updating and organizing loan files. The Mortgage Loan Administrator is also expected to assist customers with mortgage loan related questions, documents, and payments.

QUALIFICATIONS:

• Associate’s degree with 1-3 years of mortgage loan processing experience; OR,
• High School Diploma/GED with 3-5 years of mortgage loan processing experience; OR,
• Any equivalent combination of experience, training and/or education approved by Bank Management

 PRIMARY DUTIES:

• Work with the Director of Mortgage Lending for changes in processing software, procedures, and regulations
• Assist in collection and processing of mortgage loan applications
• Collect and analyze financial and related data to assist in the determination of the general credit worthiness of applications and verify the data
• Prepare mortgage loan documents with high level of accuracy
• Receive and post mortgage loan payments
• Review legal documentation, title reports, insurance policies, etc.
• Create and maintain ticklers for outstanding documentation
• Work cooperatively with loan officers to ensure proper documentation in an effective and efficient manner
• Actively participate in customer, community, and public relation activities to increase the bank’s visibility and to enhance new business opportunities
• Cross-sell the bank’s services to customers
• Comply with bank policies, operations, and security procedures
• Maintain customer confidence and protect the bank operations by keeping information confidential
• Perform other duties as assigned by supervisor

 ORGANIZATIONAL RELATIONSHIPS:

• Responsible to the Hebron location’s President for the successful performance of assigned responsibilities. Also has key relationships with the Hebron location’s Mortgage Loan Officer and the bank’s Director of Mortgage Lending.
• Seeks assistance and advice from other bank personnel as needed, to ensure the successful performance of assigned responsibilities.

 METHODS OF ACCOUNTABILITY:

Through both oral and written reports to immediate and department supervisors.

 KNOWLEDGE, SKILLS, AND ABILITIES:

• Working knowledge of personal computer, including Microsoft Office products
• Ability to use general office machines
• Attentive to detail and accurate
• Self-motivated
• Critical and analytical thinking skills, along with problem-solving abilities
• Flexible, able to work under pressure, meet deadlines, and prioritize workflow
• Ability to work in a team environment
• Willingness to learn
• Ability to maintain a positive attitude
• Ability to communicate through both written and verbal skills
• Represent the attributes of a banker (enthusiastic, courtesy, teamwork, loyalty, accuracy, confidentiality, compassion, and welcoming)
• Ability to meet bonding requirements for employment purposes

 PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; talk; or hear.  The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.

WORK ENVIRONMENT AND ENVIRONMENT CONDITIONS:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.  No or very limited exposure to physical risk.