Posted: Nov 3, 2025

Customer Service Specialist

Full-time
Salary: Hourly
Application Deadline: N/A
Banking

Customer Service Specialist

Custer Federal State Bank has an opportunity for a full-time customer service specialist in our Kearney, Nebraska branch location.

Responsibilities for this position:

  • Engage and communicate with current and prospective customers
  • Promote all bank deposit and loan products
  • Accurately and efficiently complete teller transactions
  • Open new and service existing deposit accounts
  • Monitor/maintain on-site automated teller machine performance

Requirements for the position:

  • Excellent written and verbal skills with customers via in-person visitation, phone, text, or email communication
  • Ability to work well with others in a team-based environment
  • Ability to learn various bank core processing and operating systems
  • Proficiency using Microsoft Office Suite (emphasis on Outlook, Word, and Excel)
  • Attention to detail, accuracy and timeliness

Previous customer service experience is preferred, but not required.

Work Schedule for the position:

Bank hours of operation are 8:00AM – 5:00PM Monday through Friday; the Bank is closed Saturday and Sunday. 

Employee Benefits

  • Starting hourly wage based upon prior banking experience and expertise with the duties to be performed
  • Full-time benefits include dental, vision, and health insurance coverage, health savings account, flexible savings account, 401(k) plan, vacation/sick hours, paid holidays, etc.

For those applicants seeking to pursue a rewarding career with Custer Federal State Bank, we invite you to complete the employment application and submit to: [email protected] or call Mark at 308-455-3293 for employment application assistance.  You may also visit our website – www.custerfederal.com to complete an employment application.

Custer Federal State Bank is an Equal Opportunity Employer.  Member FDIC.