Mortgage Servicing Specialist - Secondary Market GSE

The Mortgage Servicing Specialist – Secondary Market GSE is responsible for the day-to-day servicing and investor reporting of mortgage loans sold to the GSEs. This role ensures compliance with GSE servicing guidelines, accurate loan-level accounting, and timely remittance and reporting. The ideal candidate possesses a deep understanding of GSE loan requirements and secondary market operations.

ESSENTIAL DUTIES:

• Monitor and service the portfolio of GSE loans, ensuring compliance with all applicable guidelines and timelines
• Perform monthly investor reporting, remittance processing, and reconciliation of loan data in accordance with GSE standards
• Resolve loan-level discrepancies related to payments, escrow, insurance, and tax disbursements
• Process payoffs, assumptions, modifications, and other loan-level transactions in accordance with GSE servicing standards
• Maintain loan servicing system data integrity and update records as required by investor guidelines
• Prepare and submit required reports to the GSE, including but not limited to remittance reports, trial balances, and exception reports
• Coordinate with internal departments (e.g., loss mitigation, escrow, collections) to ensure seamless servicing
• Loss Mitigation / Default Servicing including QRPC, forbearance, workout, foreclosure
• Assist in audit preparation and respond to GSE, internal, and regulatory audit requests
• Identify process improvement opportunities and contribute to procedural updates for GSE loan servicing
• Provide support for servicing transfers, pool certifications, and investor-related reconciliations
• Process escrow disbursements

ADDITIONAL RESPONSIBILITIES:

• Provide customer service assistance within the department as needed  
• Assist and backup Loan Servicing duties as needed
• Stay current on changes to GSE servicing guides and secondary market practices
• Learn and remain informed of changes in Bank policies, procedures, and products 
• Related projects and tasks as assigned

REQUIRED EDUCATION, EXPERIENCE AND SKILLS:

• Associate or bachelor’s degree, preferably in accounting or finance, OR equivalent experience required
• Minimum of 5 years of loan servicing experience and investor reporting required
• Experience in investor reporting for FNMA, FHLMC, GNMA & FHLB
• Experience with Fiserv Premier Core Processing Systems
• Familiar with escrow administration, loss mitigation, and default servicing as it relates to investor guidelines
• Ability to work in a team environment to achieve personal and departmental goals
• High level of accuracy with attention to detail and ability to handle confidential information

Cornhusker Bank is an Equal Opportunity Employer/Veterans/Disabled