Customer Service Associate

• Are you energized by working with co-workers and customers?
• Can you juggle multiple priorities while staying focused on providing top notch customer service?
• Do you take pride in being detail-oriented, organized, and reliable?

If you can answer “Yes” to these questions, Heartland Bank may have the perfect role for you.  Heartland Bank is a growing organization that has an opportunity for a full-time Customer Service Associate in the Odell location, which also provides service to the Diller Branch.

What is the role of a Customer Service Associate?

The key objectives of this position are to provide a full range of teller services to our customers while creating and maintaining an amazing customer experience.  

What will you do as a Customer Service Associate?

The role requires the excellent execution of customer service duties, through the knowledge and support of the Bank’s day-to-day operations, knowing products and services, and being able to conduct transactions for customers.  The position will also require travel between the Odell and Diller Branches.

What is the schedule for the Customer Service Associate?

This is a full-time position, and the working hours are 8:00 am to 4:30 pm, Monday through Friday.

What education/experience is preferred for a Customer Service Associate?

• High school diploma or General Education Degree (GED)
• Two or four-year college experience a plus
• One year of banking experience

If you are seeking a career with an organization that fosters personal development, growth, change, responsibility and success, please submit an application on our careers portal.  You may also attach and submit a cover letter and resume to the online application.