Imaging and Mail Associate 2

Position Summary: The College Savings Operations Mail and Imaging Services Associate 2 will be responsible for ensuring mailings are in proper order for distribution. These professional processes all the Imaging and Mail Team and the Operations Administrators daily queue work.

Essential Functions:

• Generate, print, and mail distribution checks.  Have all checks ready for pickup in the outgoing mailroom by 11:30 p.m.
• Edit and print all account welcome letters, coupons, and account update letters for mailing.
• Scan and index distribution checks, reissued stop pay checks, and coupons.
• Categorize and process triage items in workflow.
• Sort, open, prepare, and scan incoming mail for processing.
• Prepare and input all enrollment forms, additionals, along with other account updates for our 529 programs with 99% accuracy. 
• Follow up with the Pending Team when paperwork is incomplete.
• Balance all checks processed for our 529 programs with 100% accuracy.
• Demonstrate thorough understanding of all department policies, government regulations, and compliance requirements involving Section 529 College Savings Plans. 
• Understand and adhere to all bank policies, laws, and regulations applicable to their role. Complete compliance training, follow internal processes and controls as required.
• Report all compliance issues, violations of law or regulations in accordance with the steps defined in bank policies.
• Regular and reliable attendance is an essential function of this position.
• Perform other job-related duties or special projects as assigned.

Qualifications:

• Strong input accuracy skills –applicant is required to achieve a minimum score of a 90% with minimum keystrokes of 8500 on the Union Bank data input test to be considered.
• Two years of database and operations experience preferred.
• Knowledge of spreadsheet, word processing and database management software.

Preferred Talents:

• Accurate and detailed
• Organized
• Positive and reliable
• Effective communicator – written and verbal
• Deadline driven
• Self-motivated and takes initiative
• Team Player

Working Environment:

Indoor work – not exposed to outdoor elements or hazards. 

Sedentary work, occasional lifting and/or carrying up to 20 pounds.

PLEASE VIEW THE APPLICANT TERMS & CONDITIONS BEFORE PROCEEDING WITH YOUR APPLICATION.