Intern - Audit and Risk Management

Job Title: Intern – Risk Management

Status: Non-Exempt

Reports To: Internal Audit Manager and General Counsel

Supervisory Responsibilities: N/A

Job Summary: The Risk Management Intern supports the audit team in enhancing and protecting company value by providing objective, risk-based insights and assurance. This role assists in evaluating and improving governance, risk management, and control processes through a systematized approach. The intern will engage in company culture and contribute to organizational objectives through hands-on learning and collaboration.  

Essential Functions:

Job Specific:

• Support the audit team in conducting audits of bank business activities to identify risks and assess the effectiveness of related controls.
• Assist in identifying potential findings and communicate observations with audit leadership for further review.
• Demonstrate a foundational understanding of risk and control concepts, as well as process and control documentation.
• Accurately and clearly document audit procedures, observations, and results.
• Perform retesting as needed to verify the remediation of previously identified issues.
• Actively pursue opportunities for learning and development in the areas of internal audit, regulatory compliance, and financial services through self-study and available resources.
• Participate in cross-training opportunities with other departments (e.g., customer service, lending) to gain broader exposure to the bank’s operations and systems.
• Perform additional tasks as assigned to support audit and risk management functions.

Bank Specific:

• Exhibit professionalism in appearance and attitude, maintaining confidentiality and ethical behavior at all times.
• Provide timely assistance and support to both co-workers and customers, ensuring exceptional service and accurate information.
• Demonstrate a commitment to The First State Way by upholding First State’s customer service standards in all interactions, fostering positive relationships with both external customers and internal team members.
• Adhere to regular attendance, punctuality, and break schedules.
• Take responsibility for personal actions and be accountable for performance.
• Promote and cross-sell company services while participating in training opportunities as required.
• Complete annual bank-wide training as required, ensuring all necessary knowledge and skills are up to date.
• Remain vigilant and knowledgeable about crisis procedures, including emergency protocols such as robbery.
• Comply with all bank policies, procedures, and regulations, and report any concerns to Human Resources or upper-level management immediately.

Knowledge, Skills, and Abilities (KSAs):

• Proficient in Microsoft Office and general office machinery.
• Attentive to detail with a high degree of accuracy.
• Self-motivated and capable of working independently.
• Effective at interacting with customers, management, and other employees.
• Strong critical thinking, problem-solving, and analytical skills.
• Excellent customer service orientation and communication skills, both verbal and written.
• Flexible and able to work under pressure, prioritize tasks, and meet deadlines.
• Well-organized with a courteous and diplomatic approach.
• Demonstrates sound judgment and strong organizational skills.
• Able to hear and communicate effectively with customers, co-workers, and external contacts.
• Proficient in reading and writing.

Qualifications:

• Must be 16 years of age or older. Possess High School Diploma or equivalent.
• Prefer seeking a degree in Business Administration, Finance, Accounting, Law, or related field.
• Advanced knowledge of Microsoft Excel and Word preferred.
• Valid motor vehicle driver’s license required.

Physical Demands:

• Engage in routine physical activities such as walking, standing, sitting, stooping, bending, pushing, and pulling.
• Ability to read reports and use a computer effectively.
• Lift and carry items up to 30 pounds daily, including file boxes and office supplies.

Work Environment:

• Primarily indoors in an environmentally controlled setting.
• Occasional travel by car to visit other company locations may be required.
• Flexibility for occasional evening and weekend work to achieve established goals.

Note: The statements herein are intended to describe the general nature and level of work being performed by the employee assigned to this position.  They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the employee.