Join Our Team as a Loan Administrator!
Are you detail-oriented, organized, and passionate about providing top-notch customer service? We’re looking for a Loan Administrator to join our team in Norfolk and support our loan officers in delivering exceptional financial solutions to our customers!
Primary Responsibilities & Duties:
- Assist loan officers by gathering financial information and preparing loan requests.
- Enter and maintain accurate financial data in Web Equity Manager.
- Help customers with loan payments, advances, and questions.
- Ensure loan documentation is accurate, complete, and up to date.
- Maintain credit files and assist in compliance with banking procedures.
- Provide administrative support to enhance the efficiency of our lending team.
- Provide exceptional & knowledgeable customer service.
- Maintain a positive attitude to effectively communicate with others by phone and in person.
- Participate with other bank staff in customer and prospect calls.
- Attend banking schools and seminars as required to maintain knowledge of bank products, policies and procedures and compliance.
- Complete special projects, as assigned.
Qualifications:
- Strong attention to detail and organizational skills.
- Excellent communication and customer service abilities.
- Ability to multitask and meet deadlines in a fast-paced environment.
- Proficiency in banking software and Microsoft Office is a plus.
- A team player with a positive attitude and a commitment to confidentiality.
- Familiarity with compliance requirements and industry best practices.
Relationships:
- Responsible to the Market President for the fulfillment of functions and job responsibilities.
- Will have extensive contact with customers, the public and the community and is to conduct relationships in a manner that will enhance the overall image and reputation of the bank.
Why work for us?
We offer an excellent benefits package including:
- Health, Dental & Vision Insurance
- 401(k) & Profit Sharing
- Paid Holidays
- Wellness Benefits
- Paid Vacation & Sick Time
Join a team that values professionalism, teamwork, and community involvement. If you’re ready to build a rewarding career in banking, apply today!
Midwest Bank is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law. Member FDIC.
