Posted: Jan 9, 2025

Loan Services Specialist

Hershey Bank - Hershey, NE
Full-time
Salary: Hourly
Application Deadline: Jan 31, 2025
Banking

Loan Services Specialist

Location: Hershey, Nebraska

Description:

We are offering an exciting career opportunity for a Loan Services Specialist to join our team. The ideal candidate will be detail-oriented and committed to providing exceptional customer service. As a key member of our team, you will play a crucial role in supporting the loan servicing process, ensuring smooth operations, and contributing to the overall success of our organization.

Key Responsibilities:

  • Provide exceptional customer service to customers, addressing inquiries and resolving any issues in a timely manner.
  • Maintain customer confidence and protect the Bank operations by keeping information confidential.
  • Handle routine administrative tasks, including data entry, documentation, loan file maintenance and answer phone.
  • Process and input loan documents with strong attention to detail.
  • Maintain and monitor loan accounts, ensuring compliance with organizational policies and regulatory requirements.
  • Scan and maintain credit files.
  • Process and maintain customer escrow accounts.
  • Assist with other duties as assigned by Loan Supervisor.

Qualifications:

  • Strong customer service skills with a focus on delivering a positive experience.
  • Ability to meet bonding requirements for employment purposes.
  • Detail-oriented with the ability to manage multiple tasks while maintaining accuracy.
  • Working knowledge of a personal computer, including Microsoft Office products.
  • Flexible, able to work under pressure, meet deadlines and prioritize workflow.
  • Previous experience in loan servicing or a similar role is a plus, but not required.
How To Apply:

Interested persons should send their resume to [email protected].  Hershey Bank is an Equal Opportunity Employer.