Treasury Management Representative I

Summary Expectations
Provides treasury management sales, service and support to assure compliance and proper management of products and services offered for business customers.  Promotes the bank and its products and services with prompt, efficient and courteous service in an effort to develop ongoing, long-term customer relationships.

Essential Functions & Responsibilities
Include, but are not limited to:

• Responsible for the daily delivery of all treasury management programs and services to all business banking customers.
• Setup, train and respond to business banking customers.
• Assists with sales and implementation of custom plans to meet customer’s treasury services requirements while working with business banking representatives and bank customers.
• Provides operational support to branches including problem resolution, process improvement and efficiencies that are consistent with the corporate goals and objectives.
• Serves as a backup for other position(s) and performs other duties, as assigned.
• Enhances career through work experience and continuing education.
• Maintains compliance with federal, state and local laws and regulations.
• Participates and responds to examinations, audits and third party reviews.
• Complies with the Information Security Program and is accountable for maintaining a high level of risk and security awareness.
• Establishes a good image for the Bank by being active and visible in the community.
• Attends meetings as assigned.
• Develops a working knowledge of the Bank’s products and services through usage and webex attendance to provide quality customer service while building relationships and exceeding expectations.

Supervisory Responsibilities
This job has no supervisory responsibilities.

Qualifications

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education & Experience

High school diploma or general education degree (GED) required; one to three years of previous experience required; or equivalent combination of education and experience.

Language

Above average verbal and written communication skills.  Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write reports, business correspondence, and procedure manuals.  Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Math

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.  Ability to apply concepts of basic algebra and geometry.

Reasoning
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret a variety of instructions in written, mathematical or diagram form and deal with several abstract and concrete variables.

Certificates, Licenses, Registrations

Must have a valid driver’s license and be willing to travel to outlying branch areas, as business needs dictate.